For hair salons · barbers · hair studios

Stop paying 25% commission to Treatwell.

Vocito's AI does auto-rebook to customers in their cut cycle (5-6 weeks), fills last-minute open slots via WhatsApp waitlist and prevents no-shows with smart reminders. Full Treatwell alternative. From €99/mo.

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What Vocito does for you

Hair salon = customer cycle + walk-ins + no-shows + cross-sell.

Loyal customers cut every 5-6 weeks. Remembering = work. Last-minute open slots = €0. No-shows = €30 loss. Cross-sell (colour, treatment) underutilised.

When	Now — manual	With Vocito
Customer just cut	"Bye!" — no rebook	AI schedules next appointment 5-6 wks ahead
5-6 wks after last cut	Customer thinks 'I should cut', picks competitor	Auto email 1 wk before ideal cut moment
Last-minute opening (cancel)	Empty chair = €30 loss	Auto blast waitlist "slot free tonight 14:00"
Day of appointment	No-show 15-20%	Auto SMS 24h + 2h ahead, confirm 1-click
During cut	Stylist forgets cross-sell pitch	Auto email 2 wks after cut: "time for colour?"
3+ mo no contact	Forgotten customer	Re-engagement mailing "long time no see — 20% off?"

How it works

Three features that make hair salons more stable.

Auto rebook in customer cycle

Per customer: average time between cuts (4-8 weeks depending on style). Auto email 1 week before ideal time: "hi name, you were here 5 weeks ago — want a slot again?". 1-click confirmation via WhatsApp. Prevents customers going to competitor 'in between'.

WhatsApp last-minute waitlist

Customers can sign up via QR code on mirror for 'last-minute alerts'. On cancel: auto blast to waitlist "slot free tonight 16:00 with Sophie". First-to-accept wins. Fills 70-80% of otherwise lost slots.

No-show prevention + cross-sell

Auto reminders 24h + 2h ahead. Plus: 2 weeks after cut auto email with cross-sell ("time for colour?", "keratine treatment 20% off"). Customers who just cut are receptive to extra services.

Real numbers

"Treatwell took 25% commission and we had no customer data. With Vocito: all customers in own database, auto-rebook, no-shows from 18% to 5%. Plus 30% revenue from cross-sell (colour + treatment) we weren't pitching."

Owner · Hair salon, Rotterdam (NL)

Treatwell commission

+30%

cross-sell revenue

Frequently asked

What hair salons ask before they start

Does this work with my calendar (Treatwell, Salonized, Booksy)?

Yes. Native integrations with Salonized, Booksy, Phorest. For Treatwell: CSV export of customers + transition to own booking. For hair salons without calendar tool: Vocito offers own calendar free.

How does customer cycle work exactly?

Per customer: AI tracks average days between last 3-5 cuts. For some customers every 4 weeks (short, professional look), others every 8 weeks (long). Auto rebook based on personal cycle, not 'one-size-fits-all'.

What about cross-sell without being pushy?

AI emails context-rich: 'Thought about colour for your next appointment? We just got new organic colours that typically work great for your blonde.' Not 'BUY NOW'. Cross-sell email to booking conversion: 15-25% typical.

What about customers who always want the same stylist?

Per customer: preferred stylist saved. Auto rebook schedules in preferred stylist's calendar. On absence (holiday, sick): AI asks customer if another stylist is acceptable, or wait for return of preference.

Doesn't this cost more than Treatwell's commission?

Treatwell: 25% commission per booking + subscription. For salon with €15k/mo via Treatwell: €3,750/mo commission. Vocito from €99/mo, no commission. Plus: own customer data instead of platform dependency.

Own customer data. No commission. Auto-rebook.

Import customer database, configure cycle + cross-sell, and Vocito starts today.

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No credit card · €20 beta credit · Treatwell alternative