For locksmiths · emergency locksmiths · security firms

3 AM is our prime time.

Vocito's AI takes 24/7 every emergency call, dispatches the nearest locksmith with location + situation via SMS, and offers smart-lock upgrades after the job. From €99/mo.

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24/7 dispatch Live in 8 minutes No credit card

What Vocito does for you

Locksmith = 70% emergency + 30% installation. Vocito does both.

Emergency (key lost, break-in, door shut) happens 24/7 — especially night/weekend. Installation (smart-lock, new cylinders) happens during the day. Vocito routes both automatically.

When	Now — manual	With Vocito
Emergency night/weekend	Phone forwarded to mobile, answer half-awake	AI answers, qualifies (break-in? child inside? key lost?), dispatches
During work	Ignore phone while removing locks	AI handles everything, gives you details for the next job
After the job	"Thanks, bye" — sales opportunity missed	Auto follow-up "smart-lock upgrade? -20% this week"
Monthly contract customers	HOA contracts manually followed up	Auto planning + monthly reporting per contract
Yearly existing customers	Customer forgotten — competitor visits	Auto reminder "time for cylinder check / smart-lock battery replace"
New housing development in your area	No marketing time	Auto blast to new addresses with intro offer

How it works

Three features that give every locksmith immediate ROI.

24/7 dispatch with location routing

AI asks: "what's the problem?", "where are you?", "is there danger (child inside)?". Based on location + urgency it dispatches to the nearest technician (you or a colleague). SMS with address + situation + customer phone. Response time under 30 minutes achievable in urban areas.

Smart-lock upsell automation

After every emergency job AI sends a follow-up: "you now have the standard cylinder — want to upgrade to smart-lock for [-€X]?". Smart-locks have 3-5× higher margin than standard installation. Customers who just had a break-in are most receptive.

HOA + commercial contract management

For HOAs and business buildings Vocito manages contracts with monthly/quarterly cylinder checks, key issuance logging, and automatic invoicing. Businesses get one-button contact for emergencies via dedicated number.

Real numbers

"We had 3 staff and couldn't handle all night calls. Vocito now catches all nighttime calls, dispatches the on-call team, and sends a report in the morning. Night revenue rose 40% because we miss nothing. Smart-lock upsell brings in an extra €4-5k per month."

Owner · Emergency locksmith, Amsterdam

+40%

nighttime revenue

€4,500

smart-lock upsell/month

Frequently asked

What locksmiths ask before they start

How does Vocito know which of my technicians is nearest?

Per technician you connect: home town / work area (postcodes), available hours (24/7 for on-call, only daytime for others). AI calculates based on customer postcode + technician location who is nearest and available. Round-robin if multiple nearby.

What does AI do in real emergencies (child locked in, break-in)?

For life-threatening situations: AI escalates directly via emergency services + you via priority SMS. For break-in: AI determines if there's still danger, asks about police, dispatches you. For normal emergency (key lost, door shut): direct dispatch to nearest technician.

Does this work with my existing invoicing and planning software?

Vocito syncs with major systems via CSV or API: Xero, QuickBooks, Sage, Exact. For planning: Google Calendar, Outlook, or dedicated tools. New appointments are placed directly in your system, invoices automatically started after job completion.

How does the smart-lock upsell work exactly?

After every job AI sends 1-3 days later a personal message (email + WhatsApp) with offer for upgrade. Contains photo of current situation + explanation why smart-lock is safer + temporary discount. Customer can book appointment via link directly in your calendar. 15-25% conversion typical in first month.

Doesn't this cost much more than my current night-line forwarding?

Phone service for 24/7 availability: €200-€500 per month just for answering, plus per-minute rates. Vocito from €99/mo does answering, dispatch, follow-up, upsell, contract management. For locksmiths with 30+ night calls per month: immediate ROI.