For plumbers · electricians · HVAC installers

Every missed call is a lost job.

Vocito answers 24/7 while you're in a crawl space, wiring a panel, or knee-deep in an emergency call-out. Books the job. Texts you the details. And never forgets your yearly maintenance customers.

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Live in 8 minutes From €99/mo No credit card

What Vocito does for you

Everything you do manually now — or forget.

An installer doesn't run on one call per day. There's a rhythm of jobs, contracts and yearly maintenance that all needs to happen. Vocito automates the entire rhythm.

When	Now — manual	With Vocito
During a job	Phone rings — you can't pick up — customer calls competitor	AI answers, qualifies emergency vs regular, texts you the details
Evenings and weekends	Voicemail full — emergency jobs lost	24/7 phone service that only escalates emergencies
After the job	Type up the quote later that evening, invoice next week	Quote via WhatsApp during or right after the call
Monthly	Who has a maintenance contract? Let me check the spreadsheet	Vocito calls your contract customers for their yearly service
Autumn — boiler season	Call 150 customers one by one for boiler maintenance	Automatic campaign in 3 days — calendar fills itself
18 months no job	Customer goes quiet — forgets you — calls competitor	Re-engagement message "everything still OK?" — back in your calendar

How it works

One system. Three things every installer needs.

24/7 phone that recognises emergencies

Vocito asks the right questions to tell whether it's a burst pipe or a slow-draining sink that can wait. Emergency → instant text to you. Regular → into the calendar.

Maintenance contracts on autopilot

Upload your customer list once (CSV or by hand). Per customer: which contract, which date. Vocito calls, emails and WhatsApps at the right moment in the right language.

Quotes during the call

AI asks the qualifying questions, links to your standard pricing, and sends a quote via WhatsApp or email before the call ends. Customer accepts = straight into your calendar.

Real numbers

"On a Saturday I got a call routed about a kitchen leak. Before, that job would've gone to a competitor. Vocito took it neatly, booked it in, and texted me. Three months later: 14 extra emergency jobs per month that I would otherwise have missed entirely."

Owner · Installation company, South Holland

+14

emergency jobs per month

€3,200

extra revenue/month

Frequently asked

What installers ask before they start

How does Vocito know if it's a real emergency?

During setup you tell us what counts as emergency for you — burst pipe, no hot water, blocked main, etc. Vocito asks the caller targeted questions and classifies the call. Emergencies go straight to you via SMS or WhatsApp. Non-emergencies go into your calendar at the next available slot.

Can I keep my existing phone number?

Yes. Three options: (1) keep your number and set up forwarding (instant), (2) port it over to us (1-2 weeks), or (3) get a new number free as an after-hours line.

How exactly does the yearly maintenance campaign work?

Per customer in your database you set: which maintenance contract (boiler service, gas safety check, etc.) and when the last one happened. Vocito calls automatically 30, 14 and 7 days before the next service is due. Customer picks a slot from your calendar. No more manual chasing. You just see a full schedule.

What if I haven't digitised my customer list yet?

Then this is where to start. Import an Excel or CSV — Vocito reads it, asks you which column is 'customer name', which is 'phone', which is 'last service'. Got loose WhatsApp history? We'll help you structure it. One-off work, then everything runs itself.

Isn't this much more expensive than my current answering service?

A traditional answering service costs €150-€400 per month and only picks up the phone. Vocito from €99/mo does the phone AND the email AND the WhatsApp AND the maintenance campaigns AND the quotes. One platform, fixed price, no per-call fees.