For property managers · landlords with 50+ units · build-to-rent

Tenants 24/7. Maintenance routed. Rent collected.

Vocito's AI does tenant intake (leak at 22:00? no problem), maintenance ticket triage (urgent vs non-urgent), rent collection reminders and lease renewal flows. For portfolios of 50+ units. From €299/mo.

Try a live demo call Book a 15-min walkthrough

Maintenance triage Live in 8 minutes Rent collection

What Vocito does for you

Property management = tenants + maintenance + rent + renewals.

Tenant questions come 24/7 (leak at night). Maintenance goes to wrong vendor. Rent collection takes 5-10% of time. Lease renewal not proactive. Vocito automates.

When	Now — manual	With Vocito
Tenant calls 22:00 'leak'	Voicemail, response in the morning	AI triaged: urgent? → emergency plumber directly, non-urgent? → ticket for tomorrow
Maintenance request	Email to manager → 1-2 days delay	AI dispatches directly to right vendor (plumber/electrician/HVAC)
Rent day passed (tenant forgot)	Manager has to remind manually	Auto WhatsApp: "rent day 5 today — pay here"
Lease 90 days from end	Forgotten — tenant leaves	Auto email: "renewal? Same rate? Or rent increase X%?"
Open unit (vacancy)	Rightmove + agent → 30+ days empty	Auto blast to waitlist + Rightmove-sync directly
Tenant complaints about previous tenant	No history, ad-hoc	AI logs everything per unit for compliance + future reference

How it works

Three features for property managers.

24/7 tenant intake + maintenance triage

Tenant calls/WhatsApp: AI asks unit, complaint, urgency. Triaged: emergency (leak, no heating winter, no power) → emergency vendor directly + manager notification. Non-urgent → ticket created, vendor dispatch next workday. Prevents night calls to manager.

Rent collection automation

Per tenant rent-day tracked. Day 1: friendly reminder. Day 5: second reminder + 'pay here link' (Stripe/SEPA). Day 10: WhatsApp + email + escalation to manager. Day 15: notice + late fee. Compliance with rental law for late notices.

Lease renewal + vacancy fill

Lease 90 days from end: AI mails tenant with renewal options (same rate, small increase, longer term). Tenant can accept or cancel. On cancel: vacancy flow starts directly (waitlist mail + Rightmove update + showings booking).

Real numbers

"We managed 320 units with 3 people. Maintenance ticket lead time was 2-3 days. With Vocito's triage: ticket creation directly, vendor dispatched within 1 hour. Plus rent collection rate from 92% to 98% via auto reminders. €15k extra per month collected."

Manager · Property management firm, London (320 units)

+6%

rent collection rate

1 hour

ticket dispatch (was 2-3 days)

Frequently asked

What property managers ask before they start

Does this work with our software (Buildium, AppFolio, Yardi, ResHQ)?

Yes. Native integrations with Buildium, AppFolio, Yardi Breeze, RentHQ. For UK/EU specifically: Reapit, REMS. Unit data, leases, tenant records: bi-directional sync.

How does AI know which maintenance is urgent?

Configurable urgency matrix per type: leak = always urgent, broken door handle = non-urgent. For edge cases: AI escalates to manager. Plus context-check: '3 degrees in house in December' = always urgent regardless of type.

What about legal compliance for late rent + eviction?

AI follows rental-law required timing (formal notice after X days, etc.). Audit trail of every communication + reminder for any eviction procedures. For specific jurisdictions (DE: Mietrechtsschutz): region-adjusted flows.

How personal does AI feel to tenants?

AI personalises: their name, their unit, their rent history. "Hi Sarah, I see your rent for unit 3B didn't come in yesterday — just forgot or is something going on?". Empathic, not robotic.

Doesn't this cost more than an extra assistant?

Assistant fulltime: €3-4k/mo. Vocito from €299/mo does 24/7 + multiple languages + error-free. For portfolio of 50+ units: direct ROI via rent collection + vacancy fill speed.

Maintenance routed. Rent collected. Tenants happy.

Connect your property management software, configure urgency rules, and Vocito starts today.

Start free 7-day trial

No credit card · €20 beta credit · Buildium/AppFolio included