For roofers · roof repair · flat-roof specialists

Every storm rings the phone.

Vocito's AI takes 24/7 emergency calls, qualifies the issue (leak, loose tile, damaged roof, dormer) and texts you all the details. Plus: yearly roof-inspection campaigns for your existing customers. From €99/mo.

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24/7 emergency service Live in 8 minutes No credit card

What Vocito does for you

Roofing is two businesses: emergency (storms) + planned (maintenance).

Emergency = immediate revenue you now miss when the phone goes unanswered after 17:00. Maintenance = recurring revenue you forget due to busyness. Vocito does both.

When	Now — manual	With Vocito
Storm (evening/weekend)	30+ emergency calls, voicemail full	AI answers all, qualifies urgency, dispatches by area
During work on roof	Phone rings — can't answer — customer goes to competitor	AI answers, schedules inspection or texts you
After inspection	Type quote in evening, often 3 days later	Quote via WhatsApp right after walkthrough, with photos
Autumn — before storm season	No time to proactively call customers	Auto campaign "get your roof checked before winter"
Yearly inspection existing customers	Forgotten — customer only sees roofer on a leak	Auto reminder 1 year after last inspection
5+ years after a major job	Customer goes to competitor for renovation	Re-engagement "time for roof renovation? Free check"

How it works

Three features so roofers never miss out.

24/7 emergency dispatch with urgency qualification

AI asks immediately: "leak or no leak? Water inside? Roof height?". Emergency (water inside) = instant SMS to you with location. Non-emergency (loose tile, crooked gutter) = inspection in calendar. Prevents 3 AM calls for non-emergencies.

Inspection scheduling + quote via WhatsApp

Inspection scheduled within 24-72 hours. After walkthrough you send photos + findings via WhatsApp to Vocito. AI builds quote from your standard rates (€/sqm per roofing material, height surcharge) and emails customer within 10 minutes.

Yearly roof-inspection campaigns

Per customer registered: last inspection date, roof type, material used. Auto invite 12 months after last visit for preventive inspection. Plus: autumn blast to all customers "get your roof storm-ready". Recurring revenue from existing customer base.

Real numbers

"A few weeks after a major 2024 storm we did 47 emergency repairs we'd otherwise have missed entirely. Vocito took them in the evenings and weekend, qualified, and the next morning they were already on our schedule. One weekend = €38k extra revenue."

Owner · Roofing company, Zeeland (NL)

+47

emergency repairs per storm

€38k

extra revenue/weekend

Frequently asked

What roofers ask before they start

How does Vocito know if a roof issue is really an emergency?

AI asks the right questions: "is water coming inside?", "how big is the leak?", "is there risk of structural damage?". On "yes" to water inside or risk = instant SMS to you with location + photos (customer can send via WhatsApp). On non-emergency = inspection in calendar. Configurable what 'emergency' means for your business.

Does this work for commercial roof customers (flat roof, EPDM)?

Yes. During setup you configure per roof type: residential (tiles, slate, thatch), commercial (EPDM, bitumen, PVC). AI qualifies per type with the right questions. For B2B customers you can set up a separate intake flow with invoice details, contract number, etc.

How do yearly inspection campaigns work exactly?

Per customer you record: roof type, last inspection date, material used. Vocito sends 12 months later an automatic invite: "it's been a year since we inspected your roof — want a preventive check?". Customer picks a slot in your calendar. Plus seasonal blast for all customers in September-October.

What if 100 people call at once after a storm?

Vocito scales automatically — can handle dozens of calls in parallel. Same quality per call. Emergency calls prioritised in your dispatch list, non-emergencies in calendar for next week. No more missed customers, no overbooking.

What about insurance companies giving instructions for storm damage?

Vocito can run a separate workflow for insurance customers: asks insurance number, type of damage, expert's contact details. Sends all documentation to insurer if you want. Makes processing with insurers much faster.