For travel agencies · tour operators · specialised travel · luxury travel

Trip intake 24/7. Customers come back.

Vocito's AI does trip intake (destination wishes, budget, type, traveler composition), runs cross-sell (insurance, transfers, excursions) and sends post-trip follow-up for repeat bookings. From €299/mo.

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Trip intake Live in 8 minutes Cross-sell + win-back

What Vocito does for you

Travel agency = intake + quote + cross-sell + repeat.

Travel questions come 24/7 (Sunday-evening inspiration). Cross-sell (insurance, transfer) often forgotten = €50-200 margin lost. Customers don't come back automatically. Vocito automates lifecycle.

When	Now — manual	With Vocito
Customer inquiry Sunday 22:00	Waits till Monday — customer to competitor	AI asks intake questions, sends 3 proposals directly
Quote sent	Waits on customer	Auto follow-up day 3: 'questions? Other destinations interesting?'
Trip booked	"Thanks" — no cross-sell	Auto email: 'travel insurance €45, transfer +€60, excursions browse'
2 weeks before departure	Customer uncertain what to bring	Auto email: 'practical tips for destination X, packing list, local apps'
Customer back from trip	No follow-up = forgotten	Auto email day 7: 'how was it? Share photos?'
1 year after trip	Not proactively targeted	Auto email: 'summer 2027 booking? Early-bird discount'

How it works

Three features for travel agencies + tour operators.

Trip intake automation

Customer inquiry: AI asks 8-10 intake questions (destination wishes, duration, budget, traveler composition, accommodation type, deal-breakers). Matched to partner inventory (TUI, Booking, Expedia, own tour database). Delivers top-3 proposals within 1 hour, also at night. Conversion from inquiry to booking: +30-50%.

Cross-sell engine

Per booking AI suggests relevant add-ons: travel insurance (required for some destinations), transfer (airport to hotel), excursions (based on destination + interest), upgrade (premium flight, better room). Cross-sell typically +€100-300 per booking margin.

Post-trip + repeat-booking flow

Customer back: day 7 auto email 'how was it? Reviews share?'. Month 6: 'next trip in mind?'. Year 1: 'summer 2027 early-bird discount'. Plus seasonal triggers (school holidays, autumn break). Repeat booking rate from 25% to 45%.

Real numbers

"We had 80 inquiries per week, conversion 18%. With Vocito's intake + quote within 1 hour: conversion to 28%. Plus cross-sell (insurance + transfers) +€180 per booking average. Plus 40% of customers booked next trip within 18 months (was 22%)."

Owner · Travel agency The Hague (luxury travel specialist)

+55%

inquiry-to-booking

+€180

cross-sell/booking

Frequently asked

What travel agencies ask before they start

Does this work with our software (Travelize, Lodgify, own system)?

Yes. Native integrations with Travelize, Lodgify, ResRequest, TravelStudio. For GDS (Amadeus, Sabre): API coupling. Customer data, bookings, suppliers: bi-directional sync.

How does AI know which destinations fit?

AI trained on your offering database + suppliers (TUI/Booking partner feed). Customer says 'quiet beach, kid-friendly, October': AI matches to destinations + your available offering. For exotic requests: escalation to travel advisor.

What about personal advice (customer wants to speak to someone)?

AI asks customer in intake: 'do you want a chat with travel advisor or proposal within 1 hour?'. Both options. For luxury/complex trips: direct appointment with human advisor. For package trips: AI handles.

How personal does cross-sell feel?

AI personalises on customer + destination: 'for Bali in October we strongly recommend travel insurance due to seasonal typhoons + tropical illnesses. Our partner has package €45/person'. Not generic upsell.

Doesn't this cost more than an extra travel advisor?

Travel advisor fulltime: €3-4k/mo. Vocito from €299/mo does 24/7 intake + cross-sell + follow-up. Advisors focus on high-value clients. For agency with 50+ bookings/mo: direct ROI.

Trip intake 24/7. Cross-sell automated.

Connect your travel software, configure intake questions + cross-sell packages, and Vocito starts today.

Start free 7-day trial

No credit card · €20 beta credit · Travelize/Lodgify included